Have a question or comment? Contact us anytime, let us know what you think about our services and how we can better serve your needs. We're always here to serve you.

Enquiries on Operating "EPS Merchant Services"?

If you have already followed the steps mentioned in the "User Guide", but still could not perform successfully. Please contact us via the following channels for assistance.

• Email to hotline@eps.com.hk
  
  
• Call Us by Dialing 2721 0566
  
  Hotline Service Hours (Hong Kong Time)
  

  Mon - Fri	:	9a.m. - 10p.m.
  Sat	:	9a.m. - 7p.m.
  Sun & Public Holiday	:	10a.m. - 7p.m.

  
  

• Write to Us
  
  All written correspondence could be sent to:
  
  Customer Services Department
  EPS Company (Hong Kong) Limited
  12/F, 82-84 Nathan Road
  Tsim Sha Tsui
  Kowloon
  
  

Enquiries on Business Related Issues?

If you have any business-related issues (for example, change contact point and forgot user account), please send us an Email to pps@eps.com.hk or contact your Merchant Account Manager for assistance.